Aspen Dental - Tulsa, OK - Woodland Hills

Removed my top teeth which consumed all my insurance, at that time Dr. Castro said "I noticed you had a space between your front teeth, will you want one on your *final denture*? I paid cash for the dentures. They were tiny teeth but a lot of gums that show when I talk or smile. Only 12 teeth on plate. Too wide, hurt on pallet, lopsided (right to left side), and didn't fit front and back at the same time. Waited 4 months to heal and appointment was set for "you to come in and get your dentures." When I got there today, I was told that these "Barbie-sized" teeth which have never fit are all that I will be getting. They were planning a hard liner and then I would just have these teeth that don't work for the rest of my life.

My experience was very good. People are very helpful and the best thing is when you have an appointment there. You don’t have to sit around and wait and wait and wait they make things happen when it supposed to then I’m not at the end so I don’t know what my end results are yet, but I think it’s gonna be pretty good.

I waited 2 days in severe tooth pain with facial swelling for a 7:30am appointment that ended up being rescheduled the night before (via voicemail at 6:15pm) for 9:45am instead because "the dentist won't come in until 8:30." I had X-rays done and an initial exam that "couldn't find anything wrong" (despite pain during the poking and prodding, a visibly swollen cheek/jaw, and finding a tooth was cracked!!) Dr Hiatt agreed to redo previous fillings on my two back teeth. During my procedure, Dr Hiatt was rude, uncompassionate, and snarky making comments about my pain, commenting how surprised he was I'd been able to stay off my phone for so long while numbing up, and that if there was any discomfort during my procedure I could blame the assistant, after all "that's how she earns her extra 5¢ an hour". The staff was great, even while the dentist chastised them over their different supply preferences and suctioning skills. "I guess she (me, the patient) likes the taste huh?" when he felt th