Brident Dental & Orthodontics

The office was killing it. It was nice to see them working together so well even with a waiting room full of chaotic kids. I had to update my insurance information on the phone before they could see me and they waited patiently and kept a spot for me. I would have completely understood if they needed me to reschedule but they didn't even ask. These folks are the BEST!

Had a really bad experience here both times I went (had to go twice for the first and second halves of a deep cleaning), I can't speak for other dentists here but Dr. Ali, who treated me both times, is incredibly dismissive and confrontational when asked any question. I dealt with quite a bit of pain the first time and some pain the second time related to numbing, which I'd never had during any other dental appointments including root canals, and she instantly became confrontational when I questioned her about it and told me that she's certified to do this and does it all the time...kept interrupting me, wouldn't let me finish my sentences, ridiculously unprofessional to act like that when someone's telling you that they're experiencing abnormal pain while you're treating them. Scheduling and trying to get any info from the office was also a nightmare about 80% of the time, so I'd go elsewhere regardless

This place is an old Wendy's. That part alone should tell you to RUN. IT IS GHETTO! Jesse Martinez who is the "Business Manager" is rude, dismissive, and disrespectful. I was originally referred from their 290 locations. They had no records or information despite me, my insurance, and the 290 location sending over the paperwork 3 times. This location called me directly to schedule me a specific appointment, called twice to confirm the appointment, and after I got all the way there canceled my appointment saying they won't treat me. Jesse himself said that he would of been the one to handle this and when I said thay i and my insurance spoke to a woman who called me directly to follow up he said "there is no way" despite admitting that there is a woman who also handles scheduling. All of this seems like they were trying to scam my insurance into doing duplicate exams so they can collect the cost without actually initiating treatment.