Bruce Parker DMD

Going to the dentist, get a filling, and then leaving a five star review was not on my 2024 bingo card, but here we are. The office staff is nice and extremely efficient in correcting errors, rescheduling appointments, and processing payments. The hygienist was a little rough and only did manual scaling and not the ultrasonic, so I was not impressed with their cleaning practices. However, the dentist is extremely experienced and efficient and filled a cavity that I had in less than 15 minutes. Dental work is uncomfortable, so the more efficient the dentist can be to minimize the time in my mouth, the better.

Unreliable office. My first two cleanings here were good. However, my last cleaning was the most painful cleaning I've ever had. The male hygienist jabbed me 3-4 times in the gums or mouth with the pointed metal pick. A couple of those times those places were even near my teeth. I looked at him and he jabbed me while not even looking at me but looking at the clock. After that, they cancelled my next cleaning very last minute because they were short staffed and said they'd call back to reschedule. I waited for weeks. They never bothered calling to reschedule. Every time the wait is 6 months to even get in for a cleaning. Very annoyed. However, the dentist is very nice and professional. He comes in for 5 minutes to take a look at your mouth. The equipment is also better than some other offices.

After my appointment, I knew then why I was so easily able to get a same day appointment. Dr. Parker's bedside manner is highly inappropriate. He made multiple "ethnic" jokes. He did not tell me what he was going to do he just went right in. I had a tooth extracted. He just started jamming the novocaine needle into my gums with out any warning. As the procedure went further I was expressing clear signs of discomfort and pain, of which he chalked up to nerves (even though I clarified that it was not nerves). At one point I had to push the doctor away and ask for a breather. He was so rough and nonchalant about the procedure I ended up being sent into a panic attack and was visibly shaking and distraught and he just yelled at me and said I needed to cooperate. I left the office crying and I am concerned I may develop issues in the healing process because of how rough he was. His nurses were oddly quiet in a way that seemed like they too were uncomfortable with Dr. Parker and this was obv