California Dental Innovations: Mina Levi DDS

Not a great experience here. I had to undergo multiple unnecessary (and costly) procedures before they realized I needed a root canal. On top of that, when I tried to transfer dentists, I had to call countless times to get a hold of the dentist so I could understand the transfer procedures and get my X-Rays sent.

The receptionist is horrible, I’ve been hung up on multiple times mid conversation, I’ve asked for certain records to be sent and they’ll say “we’re sending it right now” and I’ll never get it, and when I tried to cancel my appointment FOUR times, they continuously failed to properly cancel it until I got charged for not showing up. The dental care itself was really mediocre, it felt super dated. In recent years taking x-rays have been better and painless, but this office is using technology for the early 2000s and it was really off putting. Overall, this dental office treats you like a customer that is replaceable and that’s why I found a dentist elsewhere.

Professional and very high quality dentistry. Dr. Levi is kind, skilled, and very quick in her work. I feel confident that I'm in good hands here. The best part is that I don't feel like my teeth are being farmed for insurance money. I have had bad experiences with other unethical offices in my past and it's good to be past that.