Castle Dental & Orthodontics

I just wanted to take time to give credit to the office manager, Samantha, at Castle Dental Chattanooga. I have extreme PTSD from a previous experience at a younger age. I have panic attacks just at the thought of getting in a dental chair. Samantha truly comforted me and told me that I was gonna be OK and she walked me through getting started from the beginning to the end. She was so informative getting me started in this process here and so kind in general. She let me know I was gonna be OK and I am grateful and thankful for her. She deserves all the credit and anything good in her way she deserves it. Thank you so much for everything. I will let everyone know how great this place is. Dr. Jordan is the dentist. I am so thankful that he is his kind and and gentle he got the job done and I’m thankful. Thank you again for everything and everyone in the Office. I don’t know where I’d be without you guys. Some place not comfortable …I was in such pain. It’s all done now !!!!

Retainer made paper thin charged $150 for new one never owning the facts wasn’t made correctly top made thick to last but still don’t fit had many adjustments just paid $300 to get bar put in because they couldn’t fix the issue of my front teeth gapping back open ! I’m done wit this place very friendly people helpful fall short in areas and want fix problems without payment! I’m a transfer patient from California and the service is so different! They shouldn’t make retainers! I honestly think theses people are racist the way I was talked to and treated! I spent over $8000 with this company they need new staff people who don’t see color and do the job right!

Brittany at Castle is AMAZING! She was able to get my client in for an emergency repair SAME DAY! In my field, this is unheard of and we couldn’t be more thankful for the care and professionalism we were shown! Thank you again, Brittany!