Cook Endodontics

I would like to reply to the review from someone who claims that we wouldn't let them use our private restroom. Our restroom is private for our staff and our patients. The building is having issues with people trashing the public restrooms and were in the process of cleaning them and changing the locks. Therefore we do not let anyone else use our facilities. Every office in this building has there own restroom which should be in working order. Our office is not the only restroom in this building contrary to what was said. We are sorry if you felt personally offended, but unfortunately due to the events that had recently transpired. We have been forced to alter our policies around public use of our facilities.

Posting this for my step son. Step son experiencing extreme tooth pain as he was traveling from Indy to Nashville. Dr. Cook answered his call after hours, offered to get him in the next morning and went a step further by referring him to a preferred provider in the Nashville area on short notice. He could have easily not answered the phone or handled it another way. I hope I never need to use him, but if I do, I will certainly appreciate the compassion he showed for my sick son.

Went in for a root canal consultation. We concluded that would be the best course of action for my pain. He went over everything he was doing. His assistant was on it. They worked together quickly and efficiently.