Desert Valley Dental | Lakeside

My family member went to get a mouth guard for teeth grinding and the service was horrible. He has been going for the past 6-8 years, but after this we will never be back. He sat for over 30 min unattended, when he was finally attended a woman was so rude and she literally told him he was forgotten about. Finally, when a different nurse attended to him she did not speak to him other than saying, “open.” It was very uncomfortable, unnecessary and unprofessional. He then was overcharged for the service and the mouth guard he ended up getting was cheaply made and uncomfortable.

I am not a fan of the dentist, normally. Yesterday I had the most fabulous experience at Desert Valley Dental. I have a bad tooth and everyone I spoke with or saw was so friendly and understanding. Not only did they work with my fears but… EDIT/UPDATE So, this review was written after my cleaning, before my crowns. They give a discount for a good google review. The experience was horrible, the x-ray pads cut into my mouth and I was told I had bite down anyway. They take x-rays every 30 minutes it seemed like. My mouth was hamburger. At one point one of the many different dentists (how many work there? I saw at least 4, or the inside of my mouth did) a dentist drilling flew off my tooth and hit the inside of my jaw and said, “wow, that was weird, that’s not supposed to happen” after Dr arrogance finshed one root canal, I told him I could still feel nerve pain up into my jaw and to my ear. He said, “Do you want me to finish?” Um really??? Total disregard for my issue. The crowns are both

My husband and I have been coming here for a few years now and the staff is so nice! It’s nice to go back to a place after six months (for cleanings) and they still remember you and ask about your family. Dr. Mike was extremely thorough, I’ve never had a dentist explain everything like he did. Very informative! We love this place!