Endodontics Specialists PA

The endodontists and dental staff are great, but the business infrastructure around them is lacking. There's no website and no way to check their hours. If you call and they happen to not be at the phone, you can't leave a message. Once I tried calling every 15 minutes on a weekday afternoon and never got through, the message just sent me through to their emergency dental team, who told me the office wasn't open (it was 2:40pm on a weekday) and no, they don't take messages. It's too hard to get in touch without feeling like I'm taking advantage of what should be emergency services.

While they do good work they are NOT patient friendly when it comes to your bill. They won't take Care Credit (which is interest free for up to 2 years), and they start charging interest after 60 days as if they are a creditor, even if you are making monthly payments. No other medical provider I have ever seen does that! And, their specialist services are thousands of dollars per procedure. When asked about Care Credit they didn't care that it could help patients pay them timely, and when I said they would lose patients they said "we aren't worried about that because patients are referred". Do NOT use them or refer patients to them! Awful patient customer service.

Was referred here by my primary dentist for an emergency root canal. I have extreme dental anxiety and they really helped keep me at ease! Everyone was extremely kind! The dental assistant gave me a fuzzy blanket to keep me me warm and cozy for the procedure which was nice too. Dr. Johnson explained the procedure with a pamphlet so I had all of the information before it started and during the root canal they both explained what they were doing every step of the way. The office staff were also friendly and helpful. I even got a call the next day to check in on how I was doing. I would highly recommend. It's not fun needing a root canal. But this place will take care of you. Plus, the view isn't bad either from the dentist chair!