Happy Friendly Smiles

Good staff and helpful when you are at the facility. HOWEVER, to get in contact with the actual clinic is IMPOSSIBLE. The phones are always “Not Available” and automatically gets transferred to the call center. I’ve had an emergency with my son and was still unable to get a hold of the facility. It’s disappointing and frustrating that the only thing the call center can do is continue to transfer me to the clinic and I still get a “no one is available for pick up” it should not be so hard to get a hold of a clinic ESPECIALLY when looking for answers over a child who is in extreme pain and swollen mouth after a procedure they did. I am beyond disappointed with how this is going.

My experience was excellent, the whole team was very friendly, they treat the children too well with a lot of patience and sympathy they give them confidence and stimulate them so the children, they behave the super recommend.

Appts are 3-4 months out all the time and they cancel without regards and reschedule 3/4 months out again lol. But what really got me today is that my appointment was for 2/3 children and I arrived late for one so took the reschedule no issue, but when my 11yo was called in stood up me and my 3 kids )7,9,11 yo) since I have no one to leave them, they asked “all of you are coming in” I said yes she then asked can my 11yo come in alone I said no as he’s a minor and I can’t leave others out as they were minors she said hold a min, I guess manager comes out and says “ 11yo patient only one person can accompany” so I guess my other 2 kids I was going to disappear or leave with my invisible nanny jajajaj just told her to cancel everything. This place has no customer service, pediatric dentist that cannot accommodate families. Please stay away from this place!!!!