Healthy Smiles Dental

Looking for a new dentist now. First appointment went well, no complaints. Upon leaving, they said they were so busy I had to wait 8 months until my next appointment. Supposed to be 6 month. Thought that was weird but ok. Today, 2 months later, I get a call to reschedule my March appointment to June. Weird again. But I am concerned that this office is ok with me going almost 1 year in between appointments. I don’t feel comfortable with that. If they are so busy, they shouldn’t have accepted any new patients. I understand scheduling conflicts but not trying to at least get me something earlier is putting my health in jeopardy.

I was given a bill on my first visit for upcoming services. When I returned for these services they increased the bill by $125.00 saying "oh someone made a mistake". This is NOT acceptable. Unfortunately, the waiting area was filthy! The floor had all kinds of footprints on it, misc., trash items and extremely dusty. The ottomans were dirty, the floors were dirty and you could see 1/2" of dust on the trash can near the front door. I wanted to grab my swifter and clean this place. For all the sanitizing, etc., at a medical facility I was shocked by the waiting room. That being said, Dr. Choi is hands-down the best dentist I have ever been to. Absolutely the best for sure!! Hope they clean up before I go back again and hope their billing dept., hires some people that know what they are doing.

Dr. Choi has been my dentist for five years now! He is so professional, calm and that helps me relax. He is a very caring person and always takes the time to explain every procedure. The staff is professional and also friendly. I'll never see another dentist while I live in Reno!