Hylan Dental Care

My partner had a great experience in person at Hylan Dental, though after receiving our bill that was not correctly submitted to our dental insurance in which we were charged full price, we have been unable to contact the office after calling 10+ times, reaching out via their Facebook and Instagram pages, and stopping by in-office during their posted hours. Both the website and google states they are open M-F 8 am to 6 pm. However, their office was locked on Friday 10/13/23 at 12:45 pm and 1:45 pm. They also told me months ago that they were not open on Wednesday's and that the website would need to be updated, though still hasn't been.

My long time dentist retired and I was not comfortable with the other dentists in her practice so I tried Hylan's Brecksville office based on great reviews. (The only negatives I saw had to do with booking appointments which seems to be an answering service thing. It happened to me but they apologized, explained, and fit me in). Dr. Hodgson, Aladdin, Melissa, and Alyssa were all exceptional. Dr. Hodgson's assessment of my teeth was dead on with my former dentist's so I was comfortable with him right away. I needed a crown so prep work was done within 2 days and the permanent crown cemented in a week later. It is absolutely perfect due to their use of digital scanning. Super friendly, relaxed, and obviously competent office. I have definitely found my new long time dental office.

I have an irrational fear of going to the dentist and have never had a good experience... until Hylan Dental Care. I had an I had an infected tooth and bone. I called many place and couldn't get in for 1-2 weeks. I called Hylan Dental and they got me in 1 hour later. The receptions was very kind and patient. Dr. Hodgson explained my options and made sure I understood the problem and the process to fix it. He was also very kind and comforting . The dental hygienist was very kind as well and made sure I was as comfortable as I could be. I am grateful to have found this place and will never go to another dentist. Highly recommend!!!