Lone Star Pediatric Dental & Braces

We had a very positive experience with Lonestar Pediatric Dentistry, as we were slightly concerned about how to handle our little one’s distaste for brushing! Going there helped him to understand about brushing and because it is geared towards children, he felt at ease. Would recommend the practice for any parent!

Do not use to get your wisdom teeth out. They were garbage to deal with and never communicated with us. They promised us they would call the Friday before the appointment on Saturday to tell us when to arrive. They never did. My son fasted overnight as requested and we went to the office on Saturday morning. They told us we never responded to a text to fill out a form, which we had done. When we arrived at the office they said we didn't have an appointment because we didn't fill out the medical history form on time. Nobody called to tell us anything. The text message had no timelines or deadlines to fill out forms. The receptionist was totally defensive from the very beginning and said it was our fault. At this point another angry parent came up to me in front of the receptionist and said "this isn't just you, they did the same thing to us". There were about five families waiting at 8:00 AM, everyone looking mad and/or confused about when they could expect to be seen. It was

My son was referred to Lonestar Pediatric. The office on 34th st was amazing. I felt bad because the referring office didn’t send X-rays like they said, but they were patient and worked with me while waiting for them. The assistants were so nice and helpful. The treating dr. Was so nice too! I’m glad I chose this location !