Miami Smile Dental Office

First off ALL THE REVIEWS ARE RIGGED! WORST EXPERIENCE EVER! I scheduled an appointment for 10:30am. After waiting an hour and a half they finally decide to call me in at 12pm. They did xray immediately which took about 10 mins. Asked that I wait again. Another hour. Finally at 1pm the Dentist comes in searches my mouth roughly, explains what I needed done. Asks that i wait again.. almost 15 mins go by I'm impatient at this point I stand outside the door entrance to be seen, the receptionist walks up apologizing and picks up my papers she left on the side. Starts explaining what my insurance does and does not cover. Asked for a regular cleaning and they said no because my insurance doesn't cover the DEEP CLEANING. and that has to be done first. BullS*** ive had cleanings before. And you would think they would at least have done a basic cleaning after wasting my morning. They didn't even bother explaining why I was waiting so long. They barely speak english. They do not treat you like f

Horrible customer service over the phone. I had a simple question over prices and they can't seem to understand what the term a rough estimate on tooth extractions? or how much does it cost to get a simple x-ray and prescription for an infected tooth? I don't have insurance and don't want to pay an arm and toe. I thought it was simple. Tooth extractions start at $150 and depending can go up to .. $500, kinda of thing? What do you mean $35 for limited exam plus Doctor fees? I was really hoping that this could be the place, but due to the unclarity off prices, I don't want to start something and then not have the money to pay for it. or see that the first visit is cheap and then find myself paying $300 for an extraction that down the block charges $150... That's not fair practice. If you have insurance I'm sure they treat you better, but I'm also sure the patients aren't looking for the price it cost them.

Fantastic staff very warm and embracing welcome since you walk through that door until the moment you walk out it's a wonderful experience! When you love what you do it isn't a job and all the employees project just that, love. ❤️