Monarch Dental & Orthodontics

They are so nice and helpful and when I call in they always answers her phone. Very courteous never had problems with them. If I could read them, I would give them 20 stars they’re excellent people.

A couple months ago I came in for a root canal per referral from my other dentist. My dentist said I had an abscess under my tooth that needed to be addressed asap, showed me the xray with a clear abscess on it. When I came here, all they did was take an xray, poked my tooth and did endo ice on it. I kept telling them it hurt, however the dentist didn't believe me and told me it just needed a cleaning. When I was escorted to the lobby, the lady who took me there got on her knees to look up to me, much like a parent trying to explain things to a toddler, and told me that it was likely postpartum pains I was experiencing and it was all in my head. It was quite condescending. Fast forward to today, I have a massive infection in that tooth due to a burst abscess. I would sue for negligence if I had enough money.

Excellent administrative staff helped resolve insurance issues. Then the dentist patiently reviewed any issues with my teeth. First appointment was a great experience.