NuSmile Dental & Orthodontics

Everyone in this office are so amazing May, Ange ,Dr Brain lee ,and others .. office manager (May)she is so Knowlegeble and kind . I had the best experience in this dental office today.. Dr Brain lee ,was gentle and explain everything very clear for me as a treatment plan 5 star to this wonderful office

Very welcoming the employees are super nice n made me feel comfortable

I was just hung up on, because the lady got mad or impatient- that was so abrupt and crazy, has a professional medical worker ever simply hung up on anyone else ‘cause they were impatient? That was a first, and a shocker… still processing it. I was in the middle of divulging personal and vulnerable information, so that sucks and is confusing :( it was because I’m a MediCal patient and was asking her questions because I was new and confused… so mid-convo I said “oh maybe I was given misinformation” about something and she literally said “okay then” and hung up…? Huh? We weren’t don’t with the convo, I was asking for help and to set-up an appt as a new patient, and told her I didn’t know the terms for different specialized dentists which also seemed to trigger her, but why, I was obviously sounding insecure and uncertain so this reaction is utterly unprofessional and sucks :(