Oregon Pediatric Dentistry

I thought this place was going to be great for my children considering they are a PEDIATRIC dentist, however they are not friendly at all. My son is TERRIFIED of the dentist and when he was there for an appointment today they were absolutely horrible. He was so rough with my son and very rude. Instead of comforting him and making him feel comfortable he made it worse and got frustrated. If your looking for comfort for your kids or someone who actually cares, this is not the place.

After going to this office myself as a child there was not another choice for my kids. I have taken my kids since they were all 18 months. Over the past couple years the service has declined (a few instances/encounters that rubbed me the wrong way) but we gave the benefit of the doubt. The once told me they could not schedule all 3 of my kids at the same time because they have a policy to only schedule two from a household at a time...ok, strange but whatever. Most recently, my youngest daughter had an appointment scheduled in Feb 2020 right before the Covid pandemic and we had to cancel due to her having influenza A. We did not visit since Covid but today I called to schedule appointments. I was told I was not allowed to schedule my 8 year old because she had cancelled too many appointments. The lady went all the way back to 2015 and also sited two cancellations we had that were related to illness including the most recent Feb 2020 appointment. They said they would only see her if we

This was... wild. - The Front Desk is not even facing the waiting room, so if your kid wants to play with toys, you can't see them. I told the front desk that, and they said "Oh, there's other people in there to watch him." ..... No, we don't encourage strangers to watch our children??? The Front Desk went through the entire form I filled out the other day. The ENTIRE form. They had me repeat every answer. It was bizarre. I asked them why, and they said its just what they do.... what? They also had me repeat my SSN when there were other adults around. The dental rooms are extremely cramped. They directed me to sit in a chair in the corner of the room, but it was loud because everything is cramped, and with my special needs son crying, I couldn't hear the doctor well. The doctor seems knowledgeable, and when he looked at my son's teeth, he was fast and gentle. That part was great. But the doctor wasn't a good listener... He asked if my son was my biological son but in such a rude way. M