Portland Smile Design

In the age of “we don’t have any appointments available,”. These folks worked me right in. I’m an OTR driver and in the middle of dental work at home that was going badly while away on a trip. I called and the lady answering the phone compassionately provided an appointment without any hesitation. Filed my insurance with no issue and the DDS was equally as awesome. He provided timely assessment and spoke to me in a manner as to what would be best for me. I wish they were closer to home for me , they would be my permanent dentist.

I had been going to Columbia Dentistry in Hollywood, after they bought my previous dentist’s office. I went to the “new location”, but it was in fact a completely different group of people. The other office was just closed down. The big issue I have is to set this office was not familiar with my health history nor my past dental issues. I was not asked to fill out an intake. The dental hygienist only asked about my current medication use, not even if there were changes in my health since I last saw the dentist. I think they should have either made themselves familiar with my history and asked about changes or treated me like I was a new patient.

Cleaning was great but exam was inadequate. Not a full exam, no visual proof of suggested work, several components of a dental exam were missing. As a first time patient, I was surprised and disappointed.