Wai‘alae Dental Care: Honolulu Dentist

I had thousands of dollars of new crowns done by a kind young dentist but he was going to redo 3 front ones as the center line was off. After his suggested rest period, I returned for that and he was no longer there. Long story short I ended up with the business owner for the worst rough painful experience in a dental chair ever! 3 days of the worst pain and he did not even return my call. He replaced only 2 front teeth, not able to correct center line, and jammed in two new, too large, too white crowns and I look like bucky beever! They cannot be redone as gums can't take it. When I called to have bite adjusted I was told I was not welcome in that office again! My deceased husband of 20 years was a successful Dentist who NEVER ever treated a patient as I was treated and always stood behind his work. Waialae Dental owner only cares about the money! For serious dental care, go elsewhere.

Horrible location. Told it would be ~$100 charge. Instead charged over $350 to put paste on my teeth. The same exact thing at 2 other dentists in Oahu cost under $100. Avoid this location if you can, the charges are ridiculous. Then they couldnt find my insurance and blamed it on me. Once i asked them to double check 3 times they did and found it. Afterwards it took them 30 min just to put in my insurance info. Incredibly unprofessional. Definitely avoid this location.

Really hit or miss. Totally depends on the current wave of employees/doctors, who you get, and if you run into any trouble with the work you have done or your insurance “not paying out as expected.” Some doctors/hygienists are excellent. Super high turnover rate though. Upper management and even doctors are always changing. No consistency. Billing is confusing, no direct contact for billing concerns. First cleaning is not free. Medicaid/Medicare not accepted. Lobby is uncomfortable and uninviting. Rooms are freezing. Parking lot is small, and the overflow is a mile away which makes no sense. Then there’s the McDonald’s line which is usually blocking the entrance, maybe it’s a sign? Do not recommend, unless it’s an emergency and you just really need a tooth pulled at 3pm on a weekend.