Western Dental & Orthodontics

I was really nervous today but Jonathan and the staff went the extra mile to assure that everything was going to be ok. Jonathan was very thorough when it came to explaining my treatment plan and was very patient with me in the questions I had. I truly appreciated how thoughtful and considerate he was through your my visit.

9am appt time. They open at 9am as well. Had to wait about an hour to be seen. Broke a piece of my tooth off while taking x rays. Dentist has horrible bedside manner. The first thing he says to me is “wow, you’re so young. Your mouth is a disaster, so much decay.” He hadn’t even introduced himself yet. But what a poor way to deliver information. Like can’t you just say I have gum disease, 5 cavities, and need a root canal? I can come to the “disaster” conclusion myself.

I want to share this: 3 years ago I had a bad experiencie with Western, however, today 5/18/23 I had my 1st visit and I was amazed by the office personnel and dentist, great customer service with respect and dignity! I am happy for this new office. Thanks