1st Family Dental of Chicago

I’ve been coming here for years. I have a lot of dental anxiety and they were very kind to me for a while. This last experience was a different story… I had the audacity to question why I needed a new crown when I was under the impression it was okay to keep. I’m not claiming to be a professional but it’s my mouth. The dentist got very frustrated with me, wouldn’t explain anything so I could understand and then simply just stopped speaking to me. I felt like I was a car getting serviced, not a human. He didn’t check if the numbing was enough, he didn’t ask how I was the entire time. He left when he finished without speaking to me again. I turned to the assistant to ask if we were done because I had no idea if he finished or not. I’ve had quite a bit of work done and I’m aware of the typical experience and this was not it. He didn’t seem to care if I felt any pain or if the filling was hitting my teeth funny when I closed or anything. I will not be back and I will be finding a dentist w

I went there for an emergency vist because I had broken a tooth. They didn't take my insurance but they charge $75 for emergencies. The dentist, Dr. Rene was very nice and explained I had two choices, a $3500 procedure or $300 for an extraction. I explained since this was just an emergency can he do a temporary fix so I could find a dentist that took my insurance. (My previous dentist stopped accepting my Cigna HMO). He said he could place a temporary filling that hopefully would last a month or longer, at least until I found a dentist that took my insurance. He did the procedure, I thanked him, paid the emergency care fee and left. Six hours later the filling fell out. Six hours, not a month or even close. But, no worries, I would just call them to tmorrow and they can fix it. Nope. The lady on the phone basically told me "Tough stuff" It is what it is. Your choices are do the $3500 procedure or get it pulled, no longer our problem. Temporary fixes are just that, temporary. I would li

Did a bunch of fillings and had significant pain issue after the filling. Then, fillings started to fall off within 2-5 months of filling. Plus, one of the filling was not properly closed, meaning a lot of food always gets stuck. This is unacceptable. I redid filling that fell off at another dentist, and boy the difference! The pain went away and almost no food is stuck now. I saw other bad reviews for filling at this shop and I regret not taking them seriously. My best advice is DO NOT try filling at their shop. Bad outcome of care. I had to learn it the hard way through comparison.