Dechter & Moy Dentistry

This is not a review of either Doctor Dechter or Doctor Moy. They are good dentists. This is a review of their front office staff, whom you have to deal with in order to get an appointment or possibly get a wuestion answered. I thought I had found my new dentists. I haven’t because I cannot get past their front office. I could say that they do not understand English would be a good possibility. It goes further than that. They understand nothing. The simplest question or tequest from me, a newly-establisded patient, is met eith silence or or worse - bring put on eternal hold or disconnected several times in every instance. This is a small suburban practice - ot the Mayo Clinic. They have 2 rooms - one that has the capacity to accommodate nitrous oxide and one that foes not. Even though. I have told them to put on my chart that I ALWAYS want nitrous oxide and I remind them each time of this I vet put in the “ other room.” I call to adk a simple question. I never get an snswer. To leave

I've never written a review in my life, but this was the best dental experience I've ever had. The staff at Dechter & Moy is warm and friendly. The office is homey and inviting. Florence, the hygienist, is kind, gentle, and thorough. Dr Dechter was also very nice and gave reasonable advice on what would be needed without making you feel pressured. They even gave me a goody bag to go home with :) I recommend 100%!

Great experience. I've been a patient for many years and drive a great distance to go to this office. The staff members are always professional and efficient. Nikki, the dental hygienist is great! Great cleaning and oral hygiene recommendations.