DentalWorks Parma

I WOULD NOT RECOMMEND. Horrible billing problems eith them. After being a patient for over 20 years, I've decided to leave. Ongoing billing issues. Sent me to collection after promising me not to worry about that. I spent hours each month trying to convince them the bill is incorrect. I was apologized to many times, and promised things will get better. A new manager finally was able to take a look and agreed there's a billing error. I ended up getting credit balance. She was able to fix the collection issues. However, the billing errors continued. Please review your bills

The team here is OUTSTANDING with compassion, patience, and understanding. I had to conquer my biggest fear today by going to the dentist, by far Dr. Jordan and her team went above beyond to make sure I wasn’t scared and instead reassured how strong I am and how willing the Dr. is to help elevate the pain. If you’re looking for a good experience and an even better dentist with a hard working staff, this is your sign.

Very friendly and helpful professional explained that they were doing and what I needed for my dental health and letting me know that my insurance hadn't been processed yet but would call me and let me know what insurance would be paying and what my part of the bill will be . So will receive a call tomorrow or when insured is processed through main office and will set up appointments for work to get done . Was very pleased with there effort to make sure I know all the details that will be happing . Would recommend them to any family or friends