Gentle Dental Hillsboro

The incompetence of this office/scheduling department is astounding! I have made several appointments for my daughter just to have them call me back the day prior to the appointment to cancel because they scheduled my 4 yr old to be seen by a dental hygienist instead of a doctor. This is the second time they had to cancel due to the same reason! Just a week prior to this appointment the office called me to confirm the appointment or else they would have to cancel. I called, I confirmed it and they confirmed it. Great... You would think they would have corrected that mistake from the prior cancellation due to wrong scheduling. Nooo, this place double down on their mistakes and does it again. They threaten me with cancellation if I didnt confirm the appointment, just to cancel my appointment the day prior. This is beyond unprofessional and infuriating! We will no longer let them waste our time and will not be returning. I hope the people who read this review value their time because this

My experience with the gental dental staff was very good for all the kindness and patience for the process between the pandemic years and get my dentures done and get my smile back again

I just love Dr. Jones he very good ever time I had some dental work done on my teeth And his assistant was very good too just love them to death.