Gentle Dentistry – New Hope Quebec Office

They absolutely deserve no stars. Thieves and liars work here. Put down a $750 deposit for a crown at the other location. After multiple issues at the Winnetka office with their dentistry quitting, never sending the crown in to be made, never calling to speak to me about it, and pretending that it didn't happen, I was sent over to this location to finish the process. Absolutely horrible experience. PLEASE seriously consider finding a different dentist or never stepping foot in this office. Read the other low reviews and take them to heart! Learn from my mistake and go somewhere else. This office is just as unprofessional and incompetent as the other location. Went in for multiple appointment to install a crown. EXCEPT, no crown, (MUTIPLE TIMES). Apparently, no one sent in for my crown to be made and they never called to tell me or reschedule my app. I was seen by a (TEMP) dental helper and the dentist. I was ASSURED that this was a mistake by the other dentist and office, and they were

The dentist are quick which I like. Some talk too much with their assist while working but the worst part of my experience there is one receptionist. That sits in the back left closer to the window thick lady. Won't use your name when talking about you, push herself into a conversation she wasn't party of and insisting things go get way. I was a new patient this month now I won't be going to that location.

Disappointing Experience this Kid's Dental doctor. I wish I could give them zero stars. I am writing this review to express my extreme disappointment with the unprofessional behavior exhibited by Dr. Rana and her staff at Gentle Dentistry My recent visit made me question the quality of care and respect provided by their staff Firstly, I was taken aback by how dismissive and rude Dr. Rana was when I asked her a simple question regarding my child's procedure. Instead of addressing my concern, she shut me down and even went as far as threatening to cancel the procedure altogether if I dared to ask any further questions. This lack of professionalism left me feeling disrespected and undermined Additionally, I was informed that the procedure would take approximately one hour, but to my dismay, it lasted 3 hours. The significant delay was not only inconvenient but also raised concerns about the efficiency of the dental practice. It is unacceptable to misinform and inconvenience patients