Greenberg Dental & Orthodontics

I have had a great dentist and the dental assistants have been great. Dr V is always great and she is compassionate and reassuring and is always understanding when I’m anxious. Her bedside manner helps me calm my anxiety! The male Hispanic assistant at the Williamsburg office whose name I forgot was really patient and he tried to keep me calm.

Greenburg dental does not offer quality dental service anymore. I've been going here for over 10 years, but today was my last time... On every scheduled dental appointment for the last 2 years, I end up waiting 30 to 40 minutes. Today, I was 15 minutes late and they told me my appointment was canceled. They said appointments are canceled if you're over 5 minutes late! Of course I complained, and asked why do I wait 30 to 40 minutes on every appointment. The manager explained, they book 3 people in each time slot. She went on to give some nonsense context about how each patient is different on the amount of time each cleaning takes, but that fact remains, they are booking multiple people in the same time slot, to get you in and out as quickly as possible so they can make as much money as possible. If you care about your dental health, find a different provider.

The staff is nice, but they don’t practice good business. As a manager of a medical facility, we make sure to be up front and tell patients about any charges before we proceed. We let our patients make an informed decision and there are no surprises on their way out. When I was leaving, I was surprised by having to pay for services that I was not told I would have to pay for. Be aware if you go to this facility that you could end up with an enormous bill after the fact. They do not disclose up front and give you the option to make an informed decision!