Inland Dental Specialties

I arrived a few minutes early . Was taken to a room in the back. I was told that the Dr would be right with me. I waited for over 40 minutes. My appointment was at 4:30 pm. At 5:15 I still had not been attended to. While I continued to wait, I over heard the female staff laughing and cracking jokes about their personal life all the way from the where they were in the front . Finally at 5:10 pm I was told there was one more patient ahead of me yet the Dr was still drilling in another room. The office was now closed at 5pm. I was then asked to come back tomorrow. I already took time off of work only to be left waiting. I would not recommend this place and I let the staff know this. They were negligent and unprofessional and lacked customer service.

I should have known when they wanted so much cash up front. Watch out for charges that dental insurance never covers. The dental code D3331 is known as a revenue enhancer Which is obviously being abused at this facility. I learned the hard way. I paid an extra $500 for my procedure since its not covered or justified by my insurer. What a hustle!

I had a great root canal experience here, Dr. Silvestrin (sp?) and Patti and the whole office were so very nice and helpful. I had a root canal, the experience was pretty painless, and I found the Dr. to be very gentle and caring. Patti was great too and helped me to get through it. Dr. Silvestrin and Patti took the extra time to answer all my questions, they even offered to stay late on a Friday evening to do a second tooth which I thought was amazing. My mother had a root canal here 3 weeks ago and she had a great experience too. Also, Betsy at the front desk was amazing and so great to deal with, she stayed on hold with my insurance for over two hours patiently waiting to get my insurance approval. I would give them more than 5 stars if I could.