Lake Park Smiles - Pediatric Dentist In Fort Myers

*BEWARE! LONG, BUT MUST READ* I was unfortunately very disappointed in this dentist office from the start. I'm not sure why these pediatric dentist offices are not very welcoming for kids. There were 2 tvs, but only 1 single toy for my 3 year old to play with. There's also a sign that listed about 13 "NO"s to include no yelling, no loud electronics, no being ontop of furniture, etc. I totally get being a professional establishment, and no I'm not going to let my kid run around like a monkey, but he is still 3 so it made us feel a bit uncomfortable from the start. We were there for x-rays and a 2nd opinion on his teeth. I already forewarned the staff that he is not the greatest at the dentist. To my surprise, he did well with the x-rays. Dr. Favalli came in and introduced himself. I told him we would do what we needed to, but the last thing I wanted was to pull all 4 of his front teeth and put him under via IV. Mind you, this is a very scary situation for a mama & I really needed some c

Dr Favalli and his staff are fantastic with children. Every visit has been a great experience! Thank you for all that you do!!!

$820 for cleaning, exam, fluoride, and X-rays for 2 kids. This is about 2-3x more than insurance payments. We only went for a cleaning but they added these services without notification and we just kind of went with it. We were not made aware of the cost of these extra treatments until checkout. When we tried to negotiate the bill down to more reasonable fees (even higher than insurance rates and including treatment we didn’t request) they told us it isn’t a car dealership and that we should buy insurance. The general attitude was not customer friendly. All healthcare providers are required to provide Good Faith Estimates to their patients per the federal No Surprises Act. We never received this prior to treatment. When confronted about this the office manager had the nerve to tell me this didn’t apply to them. News flash…it does! They most definitely gave us a surprise at checkout. I really didn’t want to leave this review, but once the office manager told me it wasn’t a car deal