West Coast Dental of Moreno Valley

I used to love this office but I no longer do after experiencing a bad visit. I was at the office for three hours for deep cleaning and fillings. I was not properly numbed up all the way. The drill hit the inside of my cheek area and I was tasting nothing but blood. I've never been in pain before while having fillings done. I was told I would see my doctor this visit but that was a lie. I was told Dr. Mariam was a great dentist. I ended up with this dentist that made the visit uncomfortable and now they are trying to force me to stay with her. This type of customer Service makes you want to leave and never come back!!!.

Outstanding services! The staff is friendly and professional. They made my daughter feel comfortable. Doc Hashan is the best! I truly recommend this dentist office to everyone.

Karina the office manager must be the worst person Ive ever heard talk to customers. This lady is rude and disrespectful. These people have zero consideration for people’s times and appointments. I’ve been called in 4 times consecutively to come in for treatment and i cancel plans and take days off work to see the dentist and they send me home with no treatments and every time it’s something to do with insurance or authorization. Why call me in and confirm with me when you don’t have any approvals why waste people’s time? This time they had the audacity to call me and say can you come earlier at 1pm because if you come at 3pm (the original appointment) you won’t get treatment, knowing I’m having pain and discomfort. I can’t take the 1pm appointment because i don’t get off till 2pm…. Do not go here they are simply trash at respecting peoples time and that could change if that disrespectful lady “karina” is not managing that office. Every time i would try to explain to her my concerns sh