Western New York Dental Group Greece

What a complete mess of a location. Had major oral surgery here 6 months ago and most of my appointments were complete disasters with miscommunication. The procedure itself was ok but all communications from the office and Dr were disastrous. Now I go for a follow-up and amazingly even though the office was perfectly able to contact me to confirm my appointment, suddenly when they "tried" to contact me to inform me the Dr was not going to be there - my number was suddenly blocked. Of course they couldn't possibly look into the fact that their system noted I was not getting this message. No they let me drive the 30 minutes plus schedule my Saturday around this appointment just to tell me it was my fault I didn't know and then proceed to ignore me.

My wife had an appointment with Dr. Tomiuk this morning. She can’t say enough good things about his attention, care and efficiency. Veronica, his assistant was equally as nice. They are a credit to your facility.

Family of 5 and patients for 20 years. Practice established new policy of charging patients $100.00 for cancelations without 24 hrs notice. However, they canceled my appointment within the hour of the appointment without any regards for my time. Waiting to see if they will give a $100.00 credit to my account based on the value of my time also. They also bill you based on estimate for what insurance will cover. The estimates are always wrong and you need to reimburse your flexible spending account out of pocket. We’ll probably look for another practice. Very disappointed after so many years of going there