Westgate Family Dental

I had an appointment at this practice on 8/31/23. I called a month prior to set up the appointment and gave them my insurance information. When I arrived, the receptionist asked for my insurance again, then let me know that they do take my insurance, but sometimes my insurance isn’t in network. She told me to go back and be seen while she figures it out. I definitely should have said no and waited until my insurance was 100% approved, but why would a private dental practice allow someone to be seen without being 100% sure they are covered and I already expected my insurance was accepted considering I given it to them a month prior and never got a call to say it wasn’t. While I was being worked on, the receptionist came in and let me know I in fact was not covered and asked if I wanted to pay in full or make payments. I was charged $343 as a new patient. She made sure to let me know they don’t usually do payment plans, but she felt “bad.” I should not have been told to go be seen withou

I am totally happy with Westgate Family Dental. They were very caring, patient, knowledge, gentle, and everyone should go there no matter what your fears are.

I am a wimp when it comes to Dentists. And I must say, my anxiety weighed heavier than the pain in my tooth, before I arrived. The staff was very friendly and understanding of my situation. Even the Dentist whom I had never met before, made me feel welcome and comfortable. His assistant was the very congenial and empathetic. (I had to hug her before I left) Overall an “Excellent Experience” Highly Recommend this place to any other “Wimps” like me !!