Ideal Dental South Arlington

Check your claims if you get any root canals or crowns. They tried to over charge me by $328. If I had not called my insurance to question it they would have gladly taken my money. I reached out to them first and they were confident I owed them more than the hundreds I already paid. My insurance company had to explain to them that the charges were not valid. The front desk employees and the dentist are really nice but make sure you check your bills if you trust going to this location.

This place is a scam. My husband went in for a routine cleaning, they told him he had 11(!) cavities and a bill for $300, after insurance!! They took advantage of him, and the system, performing high tech X-rays, which weren’t covered by our insurance, which he didn’t need! And then they were impossible to get information from over the phone after the fact. Save your money and go somewhere else! We did, and my husband was told “he didn’t have ANY cavities” ????

Everyone there is really friendly, but your overall experience largely depends on which dentist and/or hygienist you get. Dr. Merchant messed up my crown so many times he finally sent me to an endodontist to finish the job. It still broke a few times during the five-year coverage period. Recently, it broke just a few months past the five years, and Dr. Aguilar (he’s new, I might have his name wrong) implied it might be my fault and told me they wouldn’t cover it. I’ve generally had good experiences with the hygienist, but there is one named Kelli, who is a straight up annoying nag. Not sure if she still there.